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100% Fresh Ingredients Lab Tested Formulations Single Protein Recipes

FAQ
Frequently Asked Questions about our food,
answered
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Is LAB nutritionally balanced and complete for dogs and cats?LAB is formulated to meet all macro and micro nutritional needs for healthy adult dogs and cats, based on NRC requirements for optimal absorption. The only addition required is omega-3, which we'll explain below!
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What is NRC formulation?NRC (National Research Council) formulation for pets is based on extensive scientific research into animal nutrition. Developed by experts, it ensures balanced levels of essential nutrients—vitamins, minerals, proteins, and fats—supporting optimal health, growth, and disease prevention. Widely recognized as the gold standard, NRC guidelines are used by veterinarians and pet food manufacturers worldwide.
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Can I feed LAB food to my kitten or puppy?Kittens and puppies have unique growth needs and require specialized formulas to support their developing bodies. While LAB is suitable for all breeds, it may not meet the specific nutritional requirements for all life stages.
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How much should I feed my dog or cat?Each dog and cat has unique caloric needs, which can be calculated using our feeding guide. For personalized assistance, our certified nutritionist is always available to help.
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How do we store the food?Each pack can be stored in the freezer for up to 6 months. Avoid refreezing after thawing more than twice.
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How can we thaw the food?Thaw in the fridge or submerge in room temperature or slightly warm water. Avoid microwaving, as it may denature heat-sensitive nutrients.
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How can I order your food?Orders can be made via WhatsApp, IG DMs, or through our retailers. Shopee and Lazada coming soon!
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My dog/cat has health issues, can they eat your food?This food is not suitable for specific health conditions, but therapeutic needs vary. Please contact us for more details as we are able to provide custom meal plans under Lab+.
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Why do you require owners to add on their own omega-3?Omega-3 fatty acids are easily denatured by heat, sunlight, and oxygen, which is why adding them directly to the food would reduce their benefits. To ensure maximum effectiveness, we recommend adding omega-3 (based on our calculations) for optimal results.
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Can we use your food as a topper?Yes, you can! It can be used as a balanced 50/50 addition to your pet's usual food, as it’s nutritionally complete on its own. Just ensure the other half is also nutritionally balanced for a well-rounded diet.
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Is there anything I need to add to your food?With the addition of omega-3s as per our advice, the formulation is complete and balanced. Adding probiotics can further support gut health.
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How do we transition to LAB food?For pets with strong digestive systems, a cold turkey transition is fine. Otherwise, gradually replace 20% of their food for 3 days, then 50% for the next 3 days, until fully replaced.
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Do you provide deliveries outside of Klang Valley?Yes, we do! We've delivered to states outside of Selangor. Contact us for more details.
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How much should I feed?Licks and Bites meals are fed based on caloric needs and should be adjusted according to each pet's individual energy requirements. Please use our calculator to find out the right amount for your pet.
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What is your advise on the Omega-3 addition?Our recipes don't include omega-3 to prevent rancidity. We offer Nordic Naturals Anchovy & Sardine Oil softgels at an extra cost: one every other day for small/medium dogs and cats, and one daily for large dogs. Owners can also use their own omega-3 oil, adjusting the dosage accordingly.
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Anything else I should know?Owners can add probiotics to the food if needed, but for healthy pets with no medical issues, daily probiotics are not necessary.
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